Frequently Asked Questions

To make your shopping experience a little easier, we have listed some of the more popular questions we are asked.  If you have a new question, please feel free to contact us!

Q. Quality and Value for Money?

The are many places that we can buy our teddies and gifts from, including the Far East as well as UK, US and European counties.  Most of the cheaper products you can find on the Internet are mass produced without the same quality and material checks you would expect from a more specialised manufacturer.

All of our products are purchased from trusted suppliers with strictly quality controls - our aim is to ensure that you get quality and value for money with every purchase.
 

Q. How do I buy items in your online shop?

We've tried to make our web site easy to use with clear navigation and pictures.  When you find an item you want to buy, click on the 'Add to Basket' button next to the item.

When you have finished choosing what you want, click on the 'Checkout' link at the top of the page and we will ask you for some basic details to complete your order - if you need assistance at any time, please call us - we are always happy to help!

Please visit our web site directory to view all products available in our on-line shop. 

Q. Do you have a catalogue?

In order to keep our prices competitive, we sell our entire range through our online shop.  We hope to produce our first catalogue soon - register now and be the first to know about the latest developments and products at Teddy Love!